By MATT STOBBINSAssociated PressWASHINGTON (AP) –Remote access control for a consumer device or a remote control for your home or office is a common security concern, but there are no federal rules.
That’s the message from the Federal Communications Commission that emerged after the agency’s inspector general reported that it had received more than 1,000 complaints from consumers about security breaches.
The FCC also has ordered major internet service providers to review and update their security measures for consumers, saying it had identified about 2,000 vulnerabilities in their systems.
Internet service providers said Thursday they will implement measures to ensure customers are protected against security breaches and are notified when one is found.
The Federal Communications Act requires telecommunications companies to be secure from intrusion and malware, and requires them to protect users’ privacy and security from unauthorized access, without regard to whether it’s within their own networks.
The inspector general found more than 2,500 vulnerabilities in Internet service providers’ systems that could allow an intruder to gain unauthorized access to devices and networks.
Some of the flaws were discovered by researchers, while others were discovered accidentally by operators or engineers.
The agency also ordered the telecommunications companies not to use any third-party security solutions that rely on passwords.
It said this could allow for access by hackers, and it urged companies to create security policies to ensure users aren’t exposed to such risks.
The commission said in a statement that it has “found significant concerns” in some of the cybersecurity vulnerabilities discovered by the inspector general and said it is working with the companies to address those issues.
The company has not responded to requests for comment.